After exporting IT services (software development, testing and technical support) 13 years in a row, CINQ opens its first overseas office. Miami was chosen due to the proximity to some clients and facilities offered by APEX (Brazilian Trade and Investment Promotion Agency).
To reach international customers, CINQ invested in English courses for employees and opened vacancies for foreign interns. The company also joined the SOFTEX (Brazilian Promotion and Export Society of Software) program and certified the company in ISO 9001 and CMMI level 3. CINQ also participated in several global fairs and events. Through good references of projects for multinational companies installed in Brazil, CINQ won its first international project in 2003.
CINQ has a customer base established in Brazil, North America and Western Europe. With this important step, the South American company intends to provide services also locally in the United States. The forecast is an increase of 20% in global services.
The investment in this unit was also based on several factors of the American market. Forrester’s global semi-annual tech market outlook report estimates that in 2016 there will be a growth of 6.3% in the IT market in the United States. The US government also predicts a deficit of 545,000 IT professionals.
The IT Company has already surpassed the mark of 45% of its total incomes in offshore IT services. The opening of the American unit consolidates its internationalization process.
Carlos Alberto Jayme, one of the founders of CINQ, comments: “internationalization is a dream since the inception of the company in 1992. Even in times of low attractiveness, with unfavorable exchange rate, we had persisted in this goal. Everything that was learned by exporting has turned the company more competitive, mature and agile. Those attributes reinforce our service offerings in Brazil too. Now the challenge is also growing in the American market. ”